WhatsApp Privacy Policy

Introduction

At [your website name], we respect your privacy and strive to protect your personal data when you communicate with us through the WhatsApp application. This page aims to explain how we collect, use, and protect the information you provide to us via WhatsApp.

 

Information We Collect

When you communicate with us via WhatsApp, we may collect the following information:

* Your full name (if provided in your WhatsApp account).

* Your phone number used for communication.

* Any messages, files, or images you send us during the conversation.

* The date and time of the conversation for documentation and follow-up purposes.

 

How we use the information

We use the information you provide us via WhatsApp for the following purposes:

* To respond to your inquiries and provide the requested support.

* To send you information about our services or offers (with your prior consent).

* To improve the quality of our service and customer communication experience.

* To keep records of conversations for future follow-up or troubleshooting purposes.

 

Information Protection

At [your website name], we are committed to not sharing, selling, or renting any of your personal information to any third party except in the following cases:

* To comply with laws or official government requests.

* To protect the rights of the website or our users in the event of misuse.

All WhatsApp conversations are subject to end-to-end encryption provided by WhatsApp, which ensures that messages cannot be read by any other party.

 

Information Retention Period

We retain records of conversations and correspondence only for as long as necessary to fulfill the purposes described above, or as required by applicable law.

 

Your rights

You have the right to:

* Request the deletion of your conversation or any data exchanged with us via WhatsApp.

* Withdraw your consent.