Sata mall Privacy Policy

Privacy Policy – SATA MALL E-Commerce

Introduction

At SATA MALL E-Commerce, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and mobile application for online shopping.

Information We Collect

When you use SATA MALL, we may collect the following information:

  • Your full name.

  • Your phone number and email address.

  • Shipping and billing address.

  • Account login details (such as username and password).

  • Order details and purchase history.

  • Payment information (processed securely through authorized payment providers).

  • Any messages, inquiries, or support requests you send to us.

  • Device and usage data (such as IP address, browser type, and app usage data) to improve service performance.

How We Use the Information

We use the information we collect for the following purposes:

  • To process and deliver your orders.

  • To manage your account and provide customer support.

  • To send order confirmations, updates, and service notifications.

  • To improve our website, application, and overall shopping experience.

  • To send promotional offers and marketing communications (with your prior consent).

  • To comply with legal obligations and prevent fraud or misuse.

Information Protection

SATA MALL is committed to protecting your personal data. We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.

We do not sell, rent, or trade your personal information to third parties. Information may only be shared in the following cases:

  • With trusted service providers (such as payment gateways and shipping companies) strictly for order fulfillment purposes.

  • To comply with applicable laws or official government requests.

  • To protect the rights, property, or safety of SATA MALL or its users.

All online payments are processed through secure and encrypted payment systems.

Information Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your account or personal data (subject to legal obligations).

  • Withdraw your consent to receive marketing communications at any time.

To exercise your rights, you may contact us through the official SATA MALL customer support channels.

Policy Updates

SATA MALL reserves the right to update this Privacy Policy when necessary. Any changes will be posted on this page with the updated effective date.